Privacy Policy

1. Introduction

Ignisyn Tech ("we", "our", "us") is committed to protecting the privacy of every individual and organization that visits our website or engages our services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data.

By using our website at www.ignisyn.tech or by submitting an inquiry or engaging our services, you agree to the practices described in this policy.

2. Information We Collect

Information you give us directly

When you fill out our contact form, request a quote, or communicate with us via email, we collect your name, email address, company name, the nature of your project inquiry, and any other information you choose to share with us in your message.

Information collected automatically

When you visit our website, we may automatically collect your IP address, browser type, device type, pages visited, time spent on pages, and referring URL. This is collected through standard web analytics tools.

Payment information

We do not store any card numbers, bank account details, or payment credentials on our servers. All payment transactions are handled through trusted third-party payment processors such as Stripe, PayPal, or direct bank transfer.

3. How We Use Your Information

We use the information we collect to respond to your inquiry or quote request, send project-related updates, invoices, milestone notifications, and delivery communications, improve our website experience, and comply with legal obligations. We do not use your personal information for advertising, and we do not sell, rent, or trade your information to any third party.

4. How We Share Your Information

Ignisyn Tech does not sell or share your personal data with third parties for marketing purposes. We may share your information only with service providers who assist us in operating our website or delivering our services, with legal or regulatory authorities if required by law, or with your consent.

5. Data Retention

Contact form submissions are kept for up to 2 years. Client project records including communications, invoices, and documentation are retained for up to 5 years for legal and accounting purposes. You may request deletion of your data at any time by writing to ignisyntech@gmail.com and we will action your request within 30 days.

6. Cookies

Our website may use cookies to understand visitor behavior and improve the website experience. We use only essential and analytics cookies. We do not use tracking cookies for advertising. You can disable cookies in your browser settings at any time.

7. Security

Ignisyn Tech takes reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our website is served over HTTPS. Internal access to client data is restricted to team members who require it. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to request a copy of the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal data, and object to or restrict the processing of your data. To exercise any of these rights, write to us at ignisyntech@gmail.com. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites or services. Ignisyn Tech is not responsible for the privacy practices of those websites.

10. Children's Privacy

Our services are intended for businesses and adult individuals only. We do not knowingly collect personal information from anyone under the age of 18.

11. Changes to This Policy

Ignisyn Tech may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ignisyn Tech

Email: ignisyntech@gmail.com

Website: www.ignisyn.tech